Love Me & Leave Me does not allow returns or refunds on products you rent from us. However, if you are not 100% satisfied with a product you have rented, contact us within 24 hours of receiving the relevant item and our customer service team will work with you to resolve your concerns
We deliver anywhere in Australia in between 1 and 3 working days (weather permitting) for a once off flat rate of $24.95, This rate applies to all purchases and rentals.
It is important that you provide us with a delivery address where you will be available to sign for your parcel. For verification purposes, the courier may need a signature from the customer or person named in the delivery address. The courier may also need to see valid identification (i.e. driver's licence or passport) and, if applicable, the credit card used for the purchase.
If your parcel cannot be delivered for some reason, the courier will leave a calling card with re-delivery instructions for you. In most cases, your item will then be delivered to your local post office where it will await collection by you. Love Me & Leave Me requires prompt pick-up of any parcels awaiting collection.
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